Over 3,000 business leaders from around the world are gathering in Cali, Colombia, as the country ramps up efforts to ...

Nearly 50% of ransomware victims over the past year recovered their data by paying a ransom—often lower than the amount ...

French tech and outsourcing major Capgemini has announced the acquisition of Mumbai-based BPO firm WNS in an all-cash deal ...

President Trump has re-designated Cuba as a state sponsor of terrorism, reviving stringent restrictions on travel and ...

Indian information technology solutions provider Mphasis has opened a new Centre of Excellence for Financial Services in ...

Madrid-based marketing and communications firm Llorente y Cuenca has acquired a 60% stake in Brazilian customer service and ...

Higher education in Latin America continues to suffer, with only one university from the region securing a spot in the latest ...

Everyone wants to talk about AI. Many companies are actively investing in artificial intelligence. Strategies are drafted, vendors are selected, pilots are launched. Although AI is expected to deliver ...

The countdown to automation is no longer abstract—it’s already underway for many white-collar professionals in the United States.

The pandemic accelerated the move towards a digitized global economy that was already well underway. The demand for tech talent, oversubscribed prior to COVID-19’s arrival, has been exacerbated ...

The Nearshore Value Index (NVI) identifies and ranks the locations which offer the best value for nearshore operations in BPO and software services. This year, given that technology has reached a ...