Telephones revolutionized how people communicate with one another, and it was only a few years after their invention that West Virginia started to see them implemented.

Switchboard operator weeps as she admits sending 'crash team' to the wrong part of the hospital when grandfather, 65, collapsed after claiming she found radiographer's accent 'difficult' to understand ...

Until the 1970s, a switchboard operators' assistance was often needed for person-to-person, collect calls or to report a crime. And at a recent reunion in Maine, some former operators shared a few ...

Before dawn on March 9, 1916, the Mexican revolutionary leader, Pancho Villa raided the village of Columbus, New Mexico. Many businesses were burned and 18 U.S. citizens were killed.

The COVID-19 pandemic has dramatically changed how people communicate at work: Nearly half of people videoconference more, 43% email more, 42% call more, and 41% text more than before the pandemic ...

Faye Paulson at her switchboard at the Dunolly telephone exchange, 1982, one of the last manual exchanges left in Victoria. Credit: The Age Archives The switchboard operator at the local one ...

“I’m a good switchboard operator. I know exactly who to call,” he says. The answer struck me as being surprisingly simple and accurate.

The COVID-19 pandemic has dramatically changed how people communicate at work: Nearly half of people videoconference more, 43% email more, 42% call more, and 41% text more than before the pandemic ...

Switchboard operator at the communications HQ that oversaw the D Day landings, now 92, is handed France's highest honour for her heroic work as a 17-year-old.